Q:  What payment methods do you accept?

A:  We accept checks, Visa, MasterCard, Discover, and Paypal

Q:  How long after ordering can I expect my items to be shipped?

A:  Most items can be made and shipped to customers within 2 weeks.  For large orders, please call me for moe details.

Q:  Do you ship International?

A:  No.

Q:  Do you offer Overnight or Express?

A:  We will gladly send items overnight however the rates start at $21.95. PLEASE NOTE: items will ship overnight after the current production time.  We cannot ship items the day after you have placed the order. Please plan ahead for special occasions.

Q:  What are your shipping methods?

A:  We ship USPS First Class or Priority Mail based on the weight of the items. They are carefully packaged and boxed. Shipping rates are based on some items require larger boxes to ensure that items are not damaged during shipping.

Q:  How do I measure my dog for a custom coat?

A:   There are three basic measurements of a dog's body are Topline, Girth (chest) and Neck

These are the measurements you will need for most basic garments such as coats and jackets, as well as for collars and neckwear.

 

The Topline is the length of your dog's back, measured along the top of the spine from the withers (point A) - the high part of the back between the shoulders, where the neck joins the body, to the base of the tail (point B) where the tail joins the body.

The Girth (or Chest) measurement is taken all the way around the biggest part of your dog's ribcage, generally just behind the withers (point C) down and around just behind the front legs (point D) and back up the other side to point C.

The Neck is measured at the place where your dog's collar would naturally rest* - from about the top of the chest (point E) to just above the withers (point F) - this measurement is also taken all the way around.

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